FAQ

Every single thing we had was crafted from 925 sterling silver. Pure silver is far too soft to be used in jewelry; therefore, it is frequently mixed with other metals to make a stronger alloy. The alloy known as sterling silver is created by combining 7.5% of another metal, usually copper or zinc, with 92.5% pure silver.

The finest hand-selected stones are used in the creation of all of our jewelry pieces. We employ Moissanite Stone and Sona Simulated Diamonds as the two sorts of stones for jewelry.

Sona Simulated Diamonds: What Is It? Because Sona Simulated Diamonds are more scratch-resistant for daily usage, they make a great substitute for real gemstones. Sona Simulated Diamonds were created to be more resilient and have superior optical qualities than real gemstones. Full of fire and ideal for people seeking the best quality at a very reasonable cost. above and beyond the 4Cs standard.

Will Moissanite Stone pass the diamond test? Yes.

Will your jewelry turn my finger green?

No, these rings won't usually give your finger a green tint. Nonetheless, wearing silver or gold jewelry might cause a finger to "turn green" if the wearer has naturally acidic skin, particularly in warm, muggy weather. Another possible explanation for this "green finger effect" could be an allergy to gold or sterling silver alloy components. Sometimes the alloys used to strengthen jewelry react with your body's chemistry, leaving your skin discolored a harmless shade of black or green.

What is plating on your jewelry? Will it let my finger allergic?

To guarantee the caliber of every piece of jewelry we make, we employ a strict quality control procedure. Actually, we have rhodium plating on all of our jewelry, which is available in rose, yellow, and white gold.

Silver jewelry frequently has rhodium plating applied to it to improve its luster, brightness, and durability. In addition, the metal will become less prone to tarnish and become more scratch resistant when applied to silver jewelry.

No one has reported that our ring caused them to become allergic to their finger. Kindly, don't worry.

Will our jewelry drop stones?

No. Experienced artisans handcraft each piece of jewelry with great care and attention to detail. Before it is delivered out, it will go through three rounds of rigorous quality inspection. We also use anti-squeeze and shock-proof packaging techniques for our shipments. Occasionally, stones that fall out of jewelry may be the result of the package taking a significant hit or not paying attention to jewelry maintenance while wearing.

Do you have any retail locations?
We currently only have an online store. We may have retail locations in the future.

How do you secure my payment information?

We are aware of how vital it is to you that your personal information be kept protected. Since we do not handle any of your financial information in-house, we take security very seriously. PayPal and credit cards manage all payment-related issues for Reya Jeweler.

What payment method do you accept?
We accept PayPal Express, PayPal Credit, and all major Credit/Debit cards.

Can I modify or cancel my order?

You can change and place a new order if you didn't pay for the previous one.
After completing the payment for your order, you have eight hours to change or cancel it for any reason. For more information, kindly submit a request to our customer support team.

Every single thing we had was crafted from 925 sterling silver. Pure silver is far too soft to be used in jewelry; therefore, it is frequently mixed with other metals to make a stronger alloy. The alloy known as sterling silver is created by combining 7.5% of another metal, usually copper or zinc, with 92.5% pure silver.

The finest hand-selected stones are used in the creation of all of our jewelry pieces. We employ Moissanite Stone and Sona Simulated Diamonds as the two sorts of stones for jewelry.

Sona Simulated Diamonds: What Is It? Because Sona Simulated Diamonds are more scratch-resistant for daily usage, they make a great substitute for real gemstones. Sona Simulated Diamonds were created to be more resilient and have superior optical qualities than real gemstones. Full of fire and ideal for people seeking the best quality at a very reasonable cost. above and beyond the 4Cs standard.

Will Moissanite Stone pass the diamond test? Yes.

 

How to return the order?

To request a return, or if you otherwise require assistance, please email us at: 

info@anastasiajewelers.com. After we receive the returned order, our Quality Assurance department will inspect and verify the condition of the item. Once an inspection is complete, your return will be fully processed.

What is your return policy?
We offer an easy, hassle-free 30-day return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 30 days of the delivery date.

If I don’t like the product I purchased?
Because we want your experience buying at Reya Jewelers to be free of stress, we provide a 30-day return and exchange policy. Simply return the jewelry, unworn and in its original packing, if you decide after receiving the package that you don't like it. The reimbursement will be credited to your original account as soon as your return is accepted.

Note: A tiny number of real products varies somewhat from the images because of lighting, display color, and disparate color perception. Please take great care when selecting the ring; the real item will win out.